• In-home/school provider in the Dallas- Fort Worth Area
  • +1 214-833-6604
  • [email protected]
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PRIVACY POLICY

At Ayuda Health Partners, LLC (DBA Ayuda Autism Services), we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information, particularly when it comes to communications via SMS or text messaging.We are transparent about how we gather consent and ensure that you have control over how we communicate with you. By using our website or opting into our SMS communications, you agree to the terms outlined in this policy.

1. Information we Collect

  • We may collect personal information from you, including but not limited to:
  • Name
  • Email address
  • Phone number

2. We use the personal information you provide to:

  •  Customer Service/Support: Providing real-time assistance to customers regarding account and order inquiries. Messages include responses to user-initiated requests and follow-ups to ensure satisfaction. These may contain order status updates, troubleshooting steps, or answers to frequently asked questions.
  • Conversational: Two-way conversations with users, including customer engagement, inquiries, and feedback. A representative responds directly to these interactions. Users either opt in to receive messages or initiate contact by texting the number first.
  • Appointments: Sending appointment reminders, confirmations, and cancellations to our users. These timely messages ensure clients stay informed about their scheduled appointments and any changes, allowing them to adjust their plans accordingly.

3. SMS Communications:

We may send SMS messages related to the services you have opted into. You will only receive these messages if you have explicitly provided consent as described below.

4. Opt-In Consent for SMS Communications

To comply with legal and regulatory requirements, we ensure that you have given explicit consent before receiving SMS messages from us.

5. Sharing of Personal Information:

We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

6. Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Ayuda Autism Services  at any time. To opt-out, you can reply “STOP” to any text message you receive from us.

7. Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.

8. How We Protect Your Information

We take your privacy seriously and implement robust security measures to protect your personal data. We use encryption and secure servers to ensure the confidentiality of the information you provide, particularly for SMS communications.

9. Third-Party Services

Our website may contain links to third-party websites or services. These external services have their own privacy policies. We encourage you to review them, as we are not responsible for the content or practices of third-party sites.

10. Your Rights and Choices

You have the right to access, modify, or delete any personal information we hold about you. You can also withdraw your consent to receive SMS messages at any time by texting STOP to the number from which you are receiving messages.

To manage your preferences or for any questions regarding your data, please contact us at:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any updates will be posted on this page with the “Last Updated” date revised accordingly.

12. Contact Us

If you have any questions about this Privacy Policy, our SMS opt-in process, or your rights under this policy, please feel free to contact us at:

Thank you for choosing Ayuda Health Partners, LLC. We value your trust and are committed to protecting your privacy.r information. We are committed to protecting your privacy.

© 2020 Ayuda Behavioral Therapy. All rights reserved.